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Terms and Conditions

1. TERMS AND CONDITIONS
When visiting or using website you automatically accept our Terms and Conditions. We have right to change Terms and Conditions at any time without notice. It is customer responsibility to be aware of Terms and review it regularly.

2. GOODS DELIVERY
After website receives payment from customer we establish fastest possible delivery to buyer using communication through Skype, email or Discord. All goods we sell are virtual goods and all sales are final. Website does not have returning policy regarding all sales are final.

3. REFUND POLICY
After purchase is complete and websitehas received payment we establish delivery with buyer in shortest possible time. If delivery could not be established or customer wants full refund, we issue refund before goods delivery. Please note that refunds can take up to 1 week to complete. Refund are issued from website side within 72 hours and it can take up to 4 working days to complete. This time period depends on payment method.

4. GOODS SOLD ON LEVELUPRS.COM
LEVELUPRS.com sells only virtual goods. No physical goods are sold or delivered. Goods delivery is established inside game without any physical delivery.

5. PERSONAL DATA
Your personal data will be used to prevent fraudulent activity only. We keep ourselves right to disclose your provided information to third parties in case of fraudulent activity or it’s attempt. In any other circumstances your personal data will not be disclosed. How we manage private data please check our Privacy Policy.

6. IP CHANGING SOFTWARE USAGE
We do not allow to use any IP changing software. Purchases made using such software will be declined. Your real IP address is important to prevent any fraudulent activity and keep customers funds safe.

7. ADDITIONAL INFORMATION
You might be requested additional personal information to verify your identity and prove ownership of PayPal account or payment card used to purchase goods. This information are needed to prevent any fraudulent activity and keep your funds safe.

8. CHARACTER TERMINATION
By buying goods on LEVELUPRS.com you take all risks regarding your in game account/character. We do not take any responsibility if customer account receives penalty for using our services. However this is not likely that will occur.

9. PURCHASED GOODS DELIVERY TIME
Goods must be delivered within 24 hours after received payment. This is website obligation for customers. If delivery could not be established within this time frame for any of sides fault, customer will receive a full refund. Customer and website can set longer delivery time frame with both parties agreement. Please note that 99% of purchases are completed instantly.

11. CHARACTER NAME
Goods are delivered only to character which name is provided in checkout process. (Runescape in game name, not account name which can be different from in game name).

12. COPYRIGHT
Website is not affiliated with Jagex Ltd.